Track Record

Comtrend's UK division was loss-making with stagnant accounts. Sercomm had no UK presence, no software team, and no smart energy business despite growing global demand for connected home platforms.

At Comtrend, I restructured the commercial operation, won new strategic accounts, and drove operational discipline across the team. At Sercomm, I established the UK & Ireland operation from scratch, built a specialist AI/ML software development team focused on smart home data and energy/telco convergence, and won £200M+ in Tier-1 relationships with BT/EE, Liberty Global, Vodafone, DCC, and Hutchison.

Comtrend regional revenue grew from £60M to £155M; EBITDA swung from -4% to +6%. Sercomm group revenue grew from $1.25B to $2.1B during my tenure. The platforms now operate in tens of millions of homes.

Smart meters were being installed in millions of UK homes, but there was no software layer to make that data useful to consumers or energy operators. The market needed a platform to bridge grid infrastructure and in-home devices.

Founded Presciense and built an IoT platform integrating meter data, tariff logic, and appliance control into a single architecture. Launched the world's first Smart In-Home Energy Display with Alexa Built-In and licensed core technology for global manufacturing and distribution.

Customers now include DCC, EDF, SSE, Enel, Deutsche Telekom, and Openreach. Three industry awards. Technology licensed for global deployment.

Payzone had a solid market position but ageing technology and fragmented UK/Irish operations. Duke Street Capital and the Chairman needed the business modernised and sale-ready.

Led a full technology restructuring and built a scalable payment platform serving 25,000 merchants, including the Post Office network. Delivered operational clarity and commercial credibility while maintaining business stability throughout the transformation.

Dual exits: £35M (UK) and €40M (Ireland), £75M+ combined. Technology platform ready for acquirer scale.

PE firms and technology businesses needed commercial strategy, technical due diligence, and product development expertise, but wanted outcome-based accountability, not billable hours.

Founded Cirricom as a boutique consultancy structured around measurable outcomes. Took ownership of results across each engagement rather than scoping by time.

300%+ average ROI across portfolio engagements. Practice scaled to £1M+ annual revenue.

BT held a near-monopoly on UK consumer broadband. Bulldog needed products that could break that grip. Post-acquisition by Cable & Wireless, the combined entity required commercial integration and a structured customer base disposal.

Built and launched the UK's first 4Mbps, 8Mbps, and 16Mbps consumer broadband services. After the C&W acquisition, moved from product leadership into commercial integration: negotiating £250M in supply contracts and leading the customer base sale to Pipex.

Revenue exceeded £80M with monthly sales peaking above 40,000 connections. Customer base sold for £45M. £250M in supply contracts negotiated across the combined entity.

Schools had no digital learning tools and European consumers had no web-based email. Internet products needed to be built for massive scale on early infrastructure, sold into risk-averse institutions, and supported for millions of users encountering online services for the first time.

Built PostMaster, Europe's first and largest web-based email service, serving millions of users and featured in Wired magazine (May 1998). Simultaneously built SchoolMaster, a SaaS e-learning platform for primary and secondary schools, before the term cloud-based software existed.

PostMaster grew to millions of users across Europe, becoming the continent's largest free web-based email provider. SchoolMaster deployed in 2,000+ schools, reaching over 1 million children and 2 million adults. BETT Award 1999.